America's most reliable airlines

News Type: Event — Seeded on Sat Oct 11, 2008 9:38 AM EDT

Article Source: msnbc.com

Budget carriers aren't always considered smooth-running operations offering a consistent level of service. But according to our analysis of the nation's 10 major airlines, discount carriers actually rank first in reliability.

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{"commentId":3433580,"authorDomain":"cdpamelajean"}

Colonialgirl

The problem with this "survey" is that it fails to consider the number of destinations the airline flies to and if there are overseas flights considered. With an airline such as Alaska Air, for "On Time" arrivals and cancelled flights, one has to take into consideration the weather patterns in the area where it flies. Jet Blue doesn't fly to that many destinations, nor does it have the same volume of flights of some other carriers, ditto AirTran and other "discount" airlines. So, over all, the survey is a bit bogus.

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#1 - Sat Oct 11, 2008 9:38 AM EDT

{"commentId":3445982,"authorDomain":"LeonardRockstein"}

Leonard Rockstein

Yeah , I have to admit that to it's one thing to make a raw comparison but to be honest, you have to compare apples with apples. Smaller budget airlines tend to have far more limited networks than the "Big Boys". If you have less variables in your timetables, less aircraft and less staff, you tend to look better in key performance areas. If you go where they want to fly you, then you're on a winner...if not, then you have to go to the "Big Boys" and their partners to get the job done. Larger airlines make bigger investments to ensure they can provide a wide network with their primary network or with the help of their partner lines. Takes lots of money and effort to establish a wide network. Gotta give the Legacy airlines their due...they provide the most available routes and timetables and that's why big business still use them extensively. Time is money.

That's not to say airlines Like Southwest and Jet Blue haven't raised the bar with their efficient and courteous service, they have. American and United in particular could learn from these airlines. They're pretty average at this point in time and could use a wake-up.

{"commentId":3445982,"threadId":"385919","contentId":"1985847","authorDomain":"LeonardRockstein"}

#2 - Sun Oct 12, 2008 5:57 AM EDT

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America's most reliable airlines

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